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Price Match Policy

At 30 Minutes Fix, we are committed to providing our customers with the best value for their money. Our Price Match Policy is designed to ensure that you receive the most competitive prices on all our repair services and products. We aim to match or beat the prices of our competitors, subject to the terms and conditions outlined below:

Eligibility for Price Match:

  1. Competitor’s Offer: We will match or beat the price of a competitor for identical repair services or products. The competitor’s offer must be currently available and verifiable at the time of the price match request.

  2. Identification: To request a price match, you must provide clear and current proof of the competitor’s offer. This may include a printed advertisement, website link, or other documentation that clearly shows the product or service, price, and date.

Terms and Conditions:

  1. Identical Product or Service: The product or service in question must be identical to the one offered by 30 Minutes Fix. This includes the brand, model, specifications, and condition.

  2. Competitor’s Valid Offer: The competitor’s offer must be a valid, non-promotional price available to the general public and cannot be a special promotion, discounted bundle, clearance, or closeout sale.

  3. Availability: Price matching is subject to the availability of the product or service in question. We reserve the right to verify the competitor’s product or service availability.

  4. Geographic Limitations: Price matching is limited to competitors located within our geographic area of service.

  5. Exclusions: We do not price match auction websites, marketplace sellers, unauthorized resellers, or products or services offered on international websites.

How to Request a Price Match:

To request a price match, please contact our customer support team by email at help@30minutesfix.com.au or call us at 1300 306 463.
You will be required to provide the competitor’s information and proof of their offer.

Policy Changes:

30 Minutes Fix reserves the right to modify or terminate the Price Match Policy at any time without prior notice. Price matching is subject to our discretion and approval.

At 30 Minutes Fix, our goal is to ensure that you receive the best value for your repair services and products. If you have any questions or require further clarification about our Price Match Policy, please do not hesitate to contact us.

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