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Shipping Policy

At 30 Minutes Fix, we take great care in handling your device repairs. This Shipping Policy outlines the steps we take when sending your repaired device back to you.

Device Return Process

  1. Repair Completion: Once we have successfully completed the repair on your device, we perform rigorous quality checks to ensure it functions correctly.

  2. Cleaning and Inspection: Your device is cleaned and thoroughly inspected to verify that all repair work meets our quality standards.

  3. Secure Packaging: We take pride in ensuring your device is safe during transit. It is securely packaged with adequate cushioning to prevent any damage.

  4. Return Shipping Method: We select a reliable shipping method for your device to ensure its safe and timely arrival at your specified return address.

  5. Tracking Information: You will receive an email notification with tracking details once your repaired device is shipped. This allows you to monitor the progress of your device during transit.

Shipping Costs

  • 30 Minutes Fix covers the cost of shipping your repaired device back to you.

Shipping Insurance

  • We understand the value of your device. To provide peace of mind, all return shipments are covered by shipping insurance at no additional cost to you. This insurance protects your device in the event of loss or damage during transit.

Delivery Time

  • We aim to return your repaired device to you as quickly as possible. The estimated delivery time may vary depending on your location, but we strive to ensure prompt delivery.

Lost or Damaged Shipments

  • In the rare event that your device is lost or damaged during transit, We will work diligently to resolve the issue and ensure a satisfactory outcome. This may include replacing/repairing the lost/damaged device or providing appropriate compensation, up to $500.

Address Verification

  • To ensure the safe and accurate delivery of your device, we verify the shipping address provided by you. Please double-check and update your address details if necessary to avoid delivery issues.

Shipping Address

  • We will use the return address provided by you during the repair request process. It’s essential to ensure the address is accurate and up to date.

Signature Confirmation

  • For added security, we may require a signature confirmation upon delivery. This ensures that your device is received by you or an authorized person.

Shipping Policy Updates

  • We reserve the right to update or modify this policy as needed. Any changes will be posted on our website, and the date of the latest update will be indicated.

If you have any questions or require further information about our shipping policy for device repairs, please don’t hesitate to contact our customer support team.

Thank you for choosing 30 Minutes Fix for your device repairs. We are committed to delivering your device back to you in excellent condition and ensuring a smooth shipping experience.

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